Privacy Policy
Petroff Amshen LLP respects the privacy of the people who contact us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to petroffamshen.com, our landing pages (including lp.petroffamshen.com), our online forms, and the calls, text messages, and emails we exchange with you.
1. Information We Collect
Information you give us. When you fill out a form, call, text, email, or schedule a consultation, we may collect:
- Your name, email address, phone number, and mailing address.
- Information about your legal matter, such as a description of what happened and the type of issue (for example foreclosure, credit reporting, or identity theft).
- Documents or details you choose to send us.
- Your communication and consent choices, including whether you agreed to receive text messages.
Information collected automatically. When you visit our website, we and our service providers may collect technical information such as your IP address, browser and device type, pages visited, time spent on pages, the page that referred you, and advertising click identifiers. We collect this through cookies, pixels, and similar technologies described in Section 5.
Call information. We use call tracking numbers to understand which of our ads and pages lead to calls. Our call tracking provider may log the calling number, the date, time, and length of the call, and the campaign or page associated with the number.
Information from advertising platforms. If you submit a lead form on a platform such as Google, Meta (Facebook and Instagram), or TikTok, that platform shares the information you entered with us.
2. How We Use Your Information
- To respond to your inquiry and review whether the firm can help with your matter.
- To schedule consultations and send appointment reminders.
- To provide legal services and communicate with you about your matter, if you become a client.
- To send text messages and emails you have agreed to receive.
- To measure and improve our website, advertising, and intake process.
- To comply with legal and professional obligations, including the record-keeping rules that apply to attorney advertising in New York.
We do not sell your personal information.
3. Confidentiality and the Attorney-Client Relationship
We treat the information you submit about your matter as confidential. Submitting a form, calling, texting, or emailing the firm does not by itself create an attorney-client relationship. An attorney-client relationship is formed only when you and Petroff Amshen LLP sign a written engagement agreement. Until then, please share only the information requested to review your matter.
4. Text Messages (SMS)
If you opt in, Petroff Amshen LLP may send you text messages about scheduling, appointment reminders, case updates, requests for information, billing notifications, and other communications related to your legal matter. With separate consent, we may also send informational or promotional messages.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any message to opt out. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive text messages is not a condition of purchasing any service or of legal representation.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. All other categories of sharing described in this policy exclude text messaging opt-in data and consent.
5. Cookies, Analytics, and Advertising
We use cookies, pixels, and similar technologies to operate the website, understand how it is used, and measure our advertising. These may include analytics and tag management tools such as Google Analytics and Google Tag Manager, and advertising tags from platforms such as Google, Meta, and TikTok. These tools may collect information about your visit and, in some cases, use it to show you ads on other websites.
Where our website shows a cookie consent banner, you can set your preferences there. You can also block or delete cookies in your browser settings, adjust your ad preferences in your Google, Meta, and TikTok accounts, and install the Google Analytics opt-out browser add-on.
6. How We Share Information
We share information only as needed to run our practice and serve you:
- Service providers that work on our behalf, such as website and CRM hosting, call tracking, scheduling, text messaging, email delivery, case management, analytics, and advertising measurement. They must protect the information and use it only to provide services to us.
- Legal requirements. When required by law, court order, or professional rules, or to protect the rights and safety of the firm, our clients, or others.
We do not sell, rent, or trade your personal information to third parties for their own marketing.
7. Data Retention
We keep information for as long as needed to respond to you, provide services, and meet our legal, ethical, and record-keeping obligations. When information is no longer needed, we delete it or keep it in a secure form as the law requires.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, consistent with New York law. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
- Text messages: reply STOP at any time.
- Email: use the unsubscribe link in any marketing email.
- Access, correction, or deletion: contact us using the details below. We will respond as required by law, subject to our legal and professional obligations to keep certain records.
10. Children
Our website is not directed to children under 18, and we do not knowingly collect personal information from them online.
11. Other Websites
Our website may link to websites we do not control. Their privacy practices are governed by their own policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new effective date.
13. Contact Us
Petroff Amshen LLP
1795 Coney Island Avenue, Third Floor
Brooklyn, New York 11230
800-999-8599
clients@petroffamshen.com
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